Privacy Policy

The Smart Tiffin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including when you apply to become a partner in our women's empowerment initiative.

1. Information We Collect

Personal Information

When you apply to our program or contact us, we may collect:

• Full name and contact details (email, phone number, address)
• Date of birth and age verification
• Business experience and culinary skills information
• Financial information relevant to funding applications
• Photographs for application processing

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and usage patterns

2. How We Use Your Information

We use the information we collect to:

• Process and evaluate partnership applications
• Verify eligibility for our funding and support programs
• Communicate with applicants and partners about their applications
• Provide customer support and respond to inquiries
• Send program updates, newsletters, and promotional materials
• Improve our website, services, and user experience
• Conduct research and analysis for program development
• Comply with legal obligations and prevent fraud
• Protect the rights and safety of our users and partners

3. Information Sharing and Disclosure

We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, such as application processing, background verification, payment processing, and marketing assistance.

Business Partners

United Gate One and other initiative partners for program administration and support services.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure storage systems with restricted access
• Regular security assessments and updates
• Employee training on data protection practices
• Physical security measures for document storage

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another organization
• Withdrawal: Withdraw consent for data processing at any time

To exercise these rights, please contact us at privacy@smarttiffin.in

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

7. Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Application data is typically retained for 7 years for audit and compliance purposes.

9. International Data Transfers

Your information may be transferred to and maintained on servers located within our servers. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.